Shipping Update

Dear Valued Customer,

Thank you for choosing ZiPilates for your pilates equipment needs. We are committed to delivering excellence not just in our products, but also in our service to you.

We aim to dispatch all orders to our trusted delivery partner, FedEx/TNT, usually within one week from the date of your purchase. You will be provided with a tracking number via email as soon as your items are shipped, allowing you to follow your order's progress.

Please be advised that the estimated delivery timeframe is between 2-3 weeks from the shipping date. This accounts for the careful handling and transportation required to ensure your order arrives in perfect condition.

If at any point you wish to inquire about the status of your shipment or require any assistance, our dedicated customer service team is here for you. Reach out to us at info@zipilates.com or through our WhatsApp service for prompt support.

We appreciate your understanding and patience during the shipping process. We are confident that you will find the wait worthwhile when you start training with our high-quality pilates reformers.

Warmest regards,

The ZiPilates Team