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Zi Pilates Warranty and After-Sales Service

At Zi Pilates, we are committed to excellence in both our product quality and customer service. Understanding the importance of practical maintenance, we designed our products ensuring that every component can be easily replaced by the customer, using a single tool provided with the purchase.

One-Year Direct Part Replacement Guarantee: Should you encounter any issue with our product, we promise a hassle-free direct part replacement within the first year. This service is facilitated through reliable shipping partners FedEx/TNT, complete with a tracking number for your convenience and peace of mind.

Accessible and Professional Support: For any assistance or inquiries, please reach out to us through our dedicated WhatsApp support line. Our team is always ready to provide professional and prompt responses to all your needs.

Zi Pilates prides itself on fostering a healthy and fulfilling lifestyle, supported by our dependable products and customer-centric services.